Last Updated: August 21, 2026
1. Who We Are
ALAKKUM AGRO EXPORTS PRIVATE LIMITED is an agricultural export company based in Telangana, India. Our website is alakkum.com.
For questions about this Privacy Policy or your personal information, please contact us at info@alakkum.com.
2. Information We May Collect
Depending on how you interact with us, we may collect information such as:
- Your name and job title.
- Company or organization name.
- Email address and telephone number.
- Country, city, business address or destination market.
- Product inquiries, requested varieties, quantities, packaging preferences and delivery requirements.
- Information included in emails or other communications you send to us.
- Business and transaction-related information when required to prepare quotations, invoices, shipping documents or other commercial records.
- Basic technical information that may be recorded by our website or hosting provider, such as IP address, browser type, device type, date and time of access, referring page and server logs.
3. How We Collect Information
We may collect personal information when you:
- Send us an email or export inquiry.
- Contact us by phone or another communication channel.
- Request a quotation or product information.
- Enter into a business relationship with us.
- Visit our website, where limited technical information may be automatically logged.
4. How We Use Personal Information
We may use personal information for purposes including:
- Responding to product and export inquiries.
- Preparing quotations and discussing commercial requirements.
- Communicating about products, availability, shipments and business opportunities.
- Coordinating with growers, packhouses, logistics providers, customs brokers, inspection agencies and other service providers where necessary for a transaction.
- Maintaining business, accounting, shipping and compliance records.
- Protecting the security and proper operation of our website and systems.
- Complying with applicable legal, regulatory, tax, customs, agricultural, export or import requirements.
- Establishing, exercising or defending legal rights when necessary.
5. Consent and Lawful Processing
Where consent is required by applicable law, we will seek consent before processing personal information for the relevant purpose. In other circumstances, we may process information where permitted by applicable law for legitimate business, contractual, compliance or other lawful purposes.
You may contact us at any time if you wish to withdraw consent for a processing activity that is based on your consent, subject to applicable law and any information we are required to retain.
6. Cookies and Similar Technologies
Our website may use essential cookies or similar technologies needed for website functionality, security or hosting. Our hosting provider may also maintain technical logs associated with website visits.
If we later add analytics, advertising or other non-essential tracking technologies, we may update this Privacy Policy and provide any additional notices or choices required by applicable law.
7. How We May Share Information
We do not sell personal information. We may share information only where reasonably necessary for legitimate business or legal purposes, including with:
- Website hosting, email, IT and technology service providers.
- Freight forwarders, airlines, shipping lines and logistics providers.
- Customs brokers, packhouses, treatment facilities and inspection agencies.
- Government, customs, agricultural, phytosanitary or other regulatory authorities where required.
- Professional advisers such as accountants, auditors, consultants or legal advisers.
- Business counterparties involved in a specific transaction, where appropriate.
Service providers are expected to use information only for the purpose for which it is provided and in accordance with applicable legal obligations.
8. International Data Transfers
Because we conduct international business and may communicate with buyers, logistics providers and other partners outside India, personal information may in some cases be processed or accessed in another country.
Where applicable, we will handle cross-border transfers in accordance with applicable data protection requirements and any restrictions imposed by competent authorities.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to inquiries, maintain business records, complete transactions, satisfy accounting or legal requirements, and resolve disputes.
Retention periods may vary depending on the type of information and applicable legal or regulatory requirements.
10. Data Security
We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no website, email system or internet transmission can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, which may include the ability to:
- Request information about personal data we process about you.
- Request correction or updating of inaccurate personal information.
- Request deletion or erasure where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance regarding our handling of your personal information.
- Exercise any other rights provided under applicable data protection law.
To make a privacy request, email info@alakkum.com. We may need reasonable information to verify your identity before acting on a request.
12. Children's Privacy
Our website and export services are intended for business users and are not directed to children. We do not knowingly seek to collect personal information from children through this website.
If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
13. Third-Party Websites
Our website may contain links to websites operated by third parties. Their privacy practices are governed by their own policies, and Alakkum Agro Exports Private Limited is not responsible for the privacy practices or content of external websites.
14. Grievances and Privacy Requests
If you have a question, complaint or grievance concerning personal information handled by Alakkum, please contact us using the details below. We will review reasonable requests and respond in accordance with applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers or applicable legal requirements. The revised policy will be posted on this page with an updated "Last Updated" date.
16. Applicable Privacy Laws
We intend to handle personal information in accordance with applicable data protection and privacy laws. For operations in India, this may include the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as their relevant provisions come into force and apply to our processing activities.